We Take Care of Our Valued Customers
Customer Service Isn’t About Just Answering a Phone When You Call.
Yes, when you call, or email, you will get a swift response from someone on our team; however, effective customer service is more than that. You also want someone that will focus on you and take care of your problems. Well, that’s what we do. We understand that your supply chain does not exist in a vacuum, and that that sometimes problems may arise that are not directly associated to the NIDC business relationship with you, but maybe we can still help. We will listen and be proactive in finding solutions that will help your business. We not only want our customers to think of us as providing the best die casting products in the world, but we also want you to think of NIDC as one of the best business partners you will ever have!