{"id":1489,"date":"2022-08-15T22:11:30","date_gmt":"2022-08-15T22:11:30","guid":{"rendered":"https:\/\/www.nidcinc.com\/?page_id=1489"},"modified":"2022-12-21T17:19:16","modified_gmt":"2022-12-21T17:19:16","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.nidcinc.com\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1666650429525{margin-top: -70px !important;padding-top: 210px !important;padding-bottom: 70px !important;background-image: url(https:\/\/www.nidcinc.com\/wp-content\/uploads\/2022\/10\/Resources-Customer-Service.webp?id=1693) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;general&#8221;][vc_column][vc_column_text]<\/p>\n<h1><span style=\"color: #ffffff;\">Customer<br \/>\nService<\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1666133595147{margin-top: -150px !important;padding-bottom: 70px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1666133604085{padding-top: 220px !important;padding-right: 35px !important;padding-left: 35px !important;}&#8221;][vc_column_text]<\/p>\n<h2>We Take Care of Our Valued Customers<\/h2>\n<p>[\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;50&#8243; accent_color=&#8221;#2d45e8&#8243; css=&#8221;.vc_custom_1657836019597{padding-top: 35px !important;padding-bottom: 35px !important;}&#8221;][vc_column_text]<strong>Customer Service Isn&#8217;t About Just Answering a Phone When You Call.<\/strong>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1666133314607{padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;background-color: #ffffff !important;}&#8221; el_class=&#8221;shadow&#8221;][vc_column_text]Yes, when you call, or email, you will get a swift response from someone on our team; however, effective customer service is more than that. You also want someone that will focus on you and take care of your problems. Well, that\u2019s what we do. We understand that your supply chain does not exist in a vacuum, and that that sometimes problems may arise that are not directly associated to the NIDC business relationship with you, but maybe we can still help. We will listen and be proactive in finding solutions that will help your business. We not only want our customers to think of us as providing the best die casting products in the world, but we also want you to think of NIDC as one of the best business partners you will ever have![\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1666650863394{padding-top: 70px !important;padding-bottom: 70px !important;background-image: url(https:\/\/www.nidcinc.com\/wp-content\/uploads\/2022\/10\/Customer-Service-yellow-row-1.webp?id=1695) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text el_class=&#8221;white-text&#8221;]<\/p>\n<h3><span style=\"color: #ffffff;\">Contact us today to learn more about our resources and capabilities.<\/span><\/h3>\n<p>[\/vc_column_text]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-0eaabdabac2cca46b9542ad1e43d89e4.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-0eaabdabac2cca46b9542ad1e43d89e4 > i {\n  margin-right: 8px;\n}\n<\/style><a href=\"https:\/\/www.nidcinc.com\/contact-us\/\" class=\"default-btn-shortcode dt-btn dt-btn-l link-hover-off blue-button btn-inline-left  vc_custom_1666650962806\" id=\"default-btn-0eaabdabac2cca46b9542ad1e43d89e4\" title=\"Contact Us\"><span>Contact Us<\/span><\/a>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1666650429525{margin-top: -70px !important;padding-top: 210px !important;padding-bottom: 70px !important;background-image: url(https:\/\/www.nidcinc.com\/wp-content\/uploads\/2022\/10\/Resources-Customer-Service.webp?id=1693) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;general&#8221;][vc_column][vc_column_text] Customer Service [\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;35&#8243; equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1666133595147{margin-top: -150px !important;padding-bottom: 70px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1666133604085{padding-top: 220px !important;padding-right: 35px !important;padding-left: 35px !important;}&#8221;][vc_column_text] We Take Care of Our Valued Customers [\/vc_column_text][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; border_width=&#8221;3&#8243; el_width=&#8221;50&#8243;&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service | Northern Iowa Die Casting<\/title>\n<meta name=\"description\" content=\"We take care of our valued die casting customers. 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